F.A.Qs
No matter where you are or where you're heading, our dedicated team is ready to support every part of your journey. We are available around the clock, every day of the year, across all time zones.
At our esteemed company, safeguarding your privacy is our top priority. Please don't worry- all details about passenger and charter flight itineraries are handled with the utmost confidentiality to protect your privacy. Just to let you know, any information sharing is conducted strictly on a need-to-know basis.
Throughout your journey, a committed consultant will be readily available to assist you with every intricate detail and ensure that all of your concerns and inquiries are promptly addressed.
We are passionate about our work and dedicated to ensuring that you have an outstanding experience. When collaborating with our team, you can have confidence that your advisor will work diligently to locate the perfect aircraft for your travel needs at a competitive price. We are always accessible to address any questions and concerns, with live flight support experts available around the clock every day of the year.
Each aircraft is equipped with luggage compartments of varying sizes and weight limits. When flying privately, you need to provide us with details about your luggage's anticipated weight and dimensions so that we can make the necessary arrangements. Opting for soft-sided luggage is advisable to maximise the number of items you can bring. Should you have any concerns about transporting fragile items or oversized luggage, please don't hesitate to contact us, and we will be more than happy to discuss the options with you.
Magna Aviation handles your transportation needs to and from the airport/heliport. Luxurious transportation services are offered to accommodate your needs, whether for a short or more extended drive.
Magna Aviation is part of a bigger company group that includes travel services via Magna Travel. Therefore, the company offers every type of travel service, from minor to big groups.
Our dedicated team will thoroughly guide you through various available aircraft options, carefully considering your preferences, travel distance, luggage needs, and the number of passengers. If you'd like to view our selection of aircraft, discover detailed information and photographs of our most popular charter planes.
With efficient travel planning and access to various aircraft, we can arrange a private jet with as little as one hour's notice based on your travel route and aircraft availability.
When booking a private jet or helicopter, you reserve the entire aircraft for your specific use. The pricing for charter flights can be influenced by various factors, such as the distance of the chosen route, prevailing weather conditions, the number of passengers travelling, the length of the runway at the departure and arrival airports, and the flight schedule. These variables play a significant role in determining the overall cost of the flight, and it's important to note that the charter aircraft market is constantly evolving and subject to change.
As a general guideline, chartering a flight can start at around 3,500 € per hour for smaller aircraft like the Citation II or Hawker 400XP. For larger, long-range jets capable of accommodating 8 to 16 passengers, such as the Gulfstream series, the hourly cost can be 8,500 € or higher.
Before you board the aircraft, it is essential to make sure that you have a government-issued photo ID with you. Just to let you know, passengers who do not have the necessary documentation as required by law or customs will not be allowed to board the flight. For international travel, all passengers must have a valid passport and present all relevant travel documents to the flight crew for inspection before boarding the aircraft.
When booking a one-way flight, it's essential to understand the concept of "empty leg" flights. These flights occur when a private aircraft needs to return to its home airport after completing a one-way trip without any passengers on board. Operators often sell these empty-leg flights at reduced prices to cover their costs, offering significant savings to clients.
It's crucial to note that empty-leg pricing is not standard and may offer a different level of convenience than a regular flight. While you can save up to 75% off the average flight cost, risks are involved, such as the possibility of trip cancellation or the need to adjust your departure time based on passenger changes on the corresponding "live" leg.
For those who enjoy smoking while travelling, please let us know about this requirement in advance so we can make all the necessary arrangements to accommodate your needs while booking an aircraft.
We understand how important your pets are to you; they are part of your family. It is crucial to ensure that all the details for arranging a private charter flight for your pets are handled precisely and carefully. Therefore, make sure that you provide us with the necessary information while at the booking stage so that we can find the best aircraft for your needs.
When you ask for your next private jet, we can arrange for additional amenities to be included. So that you know, extra charges may apply. These additional amenities include:
- Wi-Fi Internet
- Televisions with or without DVD players
- Satellite Flight Phones
- Fax Machine
- Music
- Entertainment systems
- iPod/iPhone connectivity
- Coffee/Espresso Machines/Microwave
- Medical Kits
